As a content creator, one of the best ways to strengthen your relationship with your supporters and fans, connecting with them on a deeper level, is by selling custom merch.
Let's explore the best practices for creating and selling custom merch that really resonates with your community and drives engagement. Whether you're a seasoned creator looking to refresh your merch strategy, or just researching merchandising possibilities for the first time, this guide will help you create merch that your community will love with the help of Fourthwall!
Let's start by learning a little about our potential customers. Your audience might purchase custom merch for many different reasons: to show their support to a favorite creator; to get the feeling of having exclusive or limited edition items; to be a visible part of your community; or even the thrill of acknowledgement from a creator they admire.
From a creator's standpoint, merchandising can offer several benefits, including:
Take inspiration from the successful creators in your industry, like YouTuber Danny Duncan, to see how they're connecting with their fans and generating revenue through merch sales!
When you begin the process of deciding to sell merchandise, you have an essential first choice to make: operate under your personal brand, or establish a sub-brand. A personal brand is built around an individual, while a sub-brand is a specific brand established within a main brand, organization, or company - and each avenue has its unique merits.
Selling under your own individual brand amplifies your established identity and fosters deeper connections with your supporters. It also streamlines your merchandising strategy by allowing you to connect it to your content, and reinforces your overall brand message.
Alternatively, creating a sub-brand provides the flexibility to explore distinctly different themes or styles for your custom merch without diluting your core brand. This could create an additional avenue for you to be recognized for, on top of the content you make.
A great example of a creator who leaned into a sub-brand is YouTuber Emma Chamberlain. She made all kinds of content on her YouTube channel, some of which included her expressing her love for coffee. She decided to launch a sub-brand because of this, which is how Chamberlain Coffee was created. Now, Emma continues to be a popular YouTube creator, and her successful coffee company has its own merchandise (hoodies, t-shirts, mugs, and other branded apparel) and its own loyal following.
Getting started on Fourthwall is actually fun and easy!
Follow the steps outlined in this video, and your online store will be up and running in no time - we'll even give you more details on the exact steps below the video:
Set up your online store to showcase your custom merch products and branding. Fourthwall's easy to use platform with drag-and-drop components and ready to go templates allows you to set up your Fourthwall ecommerce shop with your own dedicated branding in just minutes!
Define your brand identity and choose what kind of designs you (and your fans!) want on your custom merchandise. Your designs can range from a simple logo to a full line of unique graphics. With Fourthwall, you can easily upload your beautiful designs to your products using Fourthwall's listing creation tools, making it a fun and effortless process.
This can be done before or after you choose what designs you want to use. Consider which products align with your brand and what your audience would want to buy. Fourthwall’s extensive product catalog allows you to find products that are the perfect fit for your followers. You can involve your supporters in the process by chatting about your merch line on your streams, and also by posting on your social media platforms, asking what they would like.
Once you’ve created your products and approved the mock-ups, it's a good idea to order samples. It’s important to know what you'll be shipping to your supporters, and it’s also good to have some samples to use for promotions and marketing.
Set reasonable prices that match your designs, products, and targeted audience. Fourthwall helps you set competitive prices that are both fair for your fans and profitable for you. While the amount you charge is up to you, here are a few average price ranges for products:
Once your merchandise line is designed, curated, and priced, it’s time to launch! Either schedule your launch and show a “coming soon” countdown screen, or go live immediately. Inventory, sales, and payment management is handled automatically on sites like Fourthwall, so you can focus on what you do best - creating merch and content!
(After you launch, be sure to check out this guide for our recommendations on how to get your first sales!)
Fourthwall has built-in payment and shipping methods that handle inventory management and shipping calculations. Your supporters enter in their information, and the rest is done automatically for you.
Once your fans have placed their orders, fulfillment and delivery is critical. Fourthwall manages the order fulfillment and shipping processes for you, so it's one less thing to worry about. With print on demand products, there’s no inventory to store - which means no work or stress for you in that department. If you’re additionally interested in shipping your own products from home, that’s also an option with your Fourthwall store.
Prompt order fulfillment and exemplary customer service go a long way in building long term relationships with your fans and customers. Fourthwall’s support team is on board with you, to help you with products, payment, and order fulfillment services!
Once your shop is created, it's time to focus on marketing your merchandise. This can be done either before or after you announce the launch of your site. Set up a multi-channel promotion strategy across social media, newsletters, and other platforms; and if you’re marketing after your launch, consider sending personalized thank you videos to your customers through the Fourthwall app - your fans may post the videos to their social media pages, encouraging even more people to check out your site.
Here are some other effective custom merch marketing techniques:
Social Media Marketing: You should find ways to promote your merchandise wherever you create content regularly. Showcase your apparel online and request pictures of fans wearing your merchandise on social media. Here are some unique ideas based on your platform of choice:
Email Marketing: Leverage Fourthwall’s email capabilities to keep your supporter base in the loop about new launches, drops, or exclusive promotions.
Special Promotions: Generate buzz through special discounts, promo codes, giveaways, or personalized messages. Fourthwall lets you effortlessly add these features to your shop!
Designing and selling your custom merchandise is a such powerful tool for content creators, enabling you to engage your audience in a unique way as well as expanding your incoming revenue.
Fourthwall simplifies the process by letting you easily customize your own website and ecommerce merch store as well as plenty of unique products, all supported by seamless payment processing and fulfillment, plus additional features like exclusive memberships for your fans and smooth socials integrations. This lets you, as the creator, to focus on developing amazing design ideas and creating more content - all the more reason to get started on Fourthwall today!
Need more help getting your merch business started? Check out some more of our relevant blogs!
There are no monthly fees, no upfront costs, and no contracts to use Fourthwall. You set your prices and choose your own margins. Here is how our pricing and splits work when you sell:
Additionally, all US-based credit card transactions have an added 2.9% + $0.30 payment processing fee (same as Shopify). Fees vary for PayPal and other providers. Learn more.
Product costs are listed directly in our product catalog.
If a t-shirt is listed in our catalog at a $10 cost, we will automatically deduct that amount from your profits whenever you make a sale. You can sell products for any price you want.
For example, if you sell the shirt for $22, you'll make $12 in profit on each unit sold. If you sell it for $50, then you'll make $40 in profit on each unit sold.
Yes! Fourthwall works with manufacturing & fulfillment partners around the globe in the US, UK, EU, Canada, Mexico, Australia, and Japan.
Shipping rates are dynamically determined by the size of package and destination. We work with most major carriers and pass through the true cost of shipping. That means that you can offer low-cost, fast shipping to your fans. Most items have a delivery window of 5-8 days.
Be sure to browse our product catalog to find products that are fulfilled out of your target regions to provide the fastest & cheapest shipping for your community.
Yes! Fourthwall operates as the "Merchant of Record" and automatically supports the following payment methods on checkout:
Fourthwall operates as the "Merchant of Record", which means that we're responsible for handling all sales taxes. This includes nexus registration, collecting sales tax, and remitting this to US states & other countries.
That way you can focus on designing products and promoting your shop, not taxes.
Yes. You can connect a custom domain or subdomain on Fourthwall. Learn More.
If you need help finding an artist or designer, check out our design community.
This is a vetted network of exceptional designers that can help you make great quality designs for your audience. We also recommend tools like Canva or Kittl.
Yes. For any product from our product catalog, we'll handle all customer support for you.
From answering general order questions to making address changes, our team is there to ensure that your buyers are treated with the same level of care that you would personally give them. We have a 12-hour or less average reply time, including nights and weekends.
For any items that you source on your own and ship from home, however, you'll need to do customer support.
Yes! Over 200,000 sellers use Fourthwall to power their storefronts. This includes creators, podcasters, artists, musicians, startups, non-profits, and more.
Get inspired and browse all examples sites.
Fourthwall supports many free integrations, including:
There are no requirements to join Fourthwall! Sign up now.