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Dec 11, 2023
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8
min read

December Patch Notes

The holidays are in full swing! We launched our new TikTok Shop integration, automated closed captions for video posts, and more.
December Patch Notes

TikTok Shops: Sell products directly on TikTok

We’re excited to announce that you can now sell your products directly on TikTok via our new TikTok Shop app! Happy selling!

NOTE: TikTok Shop currently only available for US-based TikTok creators, and only accepts products that ship within 2 days of the order being placed.

Screenshot of an order confirmation email sent by TikTok to someone who ordered a product
The TikTok Shop app! Just connect your TikTok account to get started selling products in your TikTik posts
Screenshot of an order confirmation email sent by TikTok to r
This is an example of the email TikTok will send buyers after they place an order (with TikTok Shop, TikTok fully manages the order notifications experience to your buyers)

New admin bar: Making it easier to manage your site

You can now manage your Fourthwall shop simply by visiting it with our new admin bar! When you visit your shop while logged in as an admin, you’ll now see a bar on the bottom that lets you skip past the coming soon page, jump to the site designer if you want to edit the page you’re viewing, and more!

A gif showing off the new admin bar experience, where a admin changes a page from "view as: admin" to "view as: supporter"
The admin bar also allows you to choose how you're viewing a page – so you can see it exactly as your supporters do

Membership upselling: Offering shop supporters a free month of membership

You can now promote your memberships to your shop customers! The new memberships upselling feature lets you offer shop supporters a free month of membership with their shop order, which is a great way to not only reward people for buying from your shop but also grow your memberships.

A gif video showing a memberships offer being claimed during checkout
Offer your customers a discount AND a free month of membership – claimable with one-click during checkout!

Helping you choose the right printing technique: introducing our new recommended system

Fourthwall supports multiple print techniques, from direct-to-garment (DTG) to direct-to-film (DTFx) to screen printing and sublimation. But when it comes to picking the right technique for your art, there’s no single answer – it depends on what product you’re using, the colors in your artwork, and other factors.

To make life easier and less confusing for creators who might not know the nuances of each technique, we’re no longer forcing creators to choose a specific technique and instead have made the default technique “Printed.” When you choose “Printed,” we’ll automatically select the best printing technique for you based on your fabric weight and color, artwork size and colors, among other factors.

That said, if you know which technique you like the best, you can still easily make that choice by clicking “Change” in the top right and selecting a specific technique.

A screenshot of a product page on Fourthwall, howing that the default print technique is now "Printed", with a "Change" link in the top right
The new default manufacturing method for printed product is "Printed", with a "Change" link in the top right that lets you choose a specific printing technique
A screenshot of the modal that pops up when you click the "Change" link, showing that creators can choose between "Choose for me", DTFx, and DTG for printing technique.
After you click the "Change" link, you'll be able to choose between our default recommended system and choosing a specific printing techique

Membership video player improvements: Automated closed captions, previews on timeline hover, and background playback

We made some huge improvements to the memberships video player, including automated closed captions (subtitles), previews that make it easier to skip to the part of the video you’re looking for, and background playback for people who need to do something else while watching or listening to post!

A video showing automated closed captions as well as thumbnail previews as you hover over the timeline!

Vimeo and Streamable video embeds for membership posts

If you want to host a members-only livestream, you can do so via Vimeo and Streamable embeds for membership posts! We’ve got more plans for livestream support over the coming year, so stay tuned. This support also works for Vimeo and Streamable videos that aren’t livestreams!

Screenshot of the "Create a new post" experience from Fourthwall's membership offering, highlighting that under the Video head you can select "Embed" and add Vimeo or Streamable links to embed those videos in the post
You can now embed Vimeo and Streamable livestreams or videos into your membership video posts

Supporters can now change their shipping address

Have you ever ordered something only to notice you put in the wrong shipping address? Most of the time, it’s a huge pain to get the error correct, where you either have to cancel and reorder or email customer support and hope they change it for you before it ships. To solve this, we’ve given your supporters the ability to change their shipping address (provided the shipping cost is the same or less) for at least one hour after they place an order.

A screenshot showing the "Change Shipping Address" experience supporters find on their order confirmation screen
Supporters will now see a "Change shipping address" link on their order confirmation page

New onboarding checklist for creators

We improved the look and  feel of our onboarding checklist that you see when you first sign-up!

A screenshot of the new onboarding checklist new creators see when they first land on their Fourthwall admin dashboard
The new onboarding checklist – designed to make launching a new shop and/or memberships easier for creators

Making it easier to control your email notifications

As we grow and add more features, the number of email notifications we send has been increasing. To give you more control over the emails you receive from Fourthwall, we’ve improved our notifications center and added a “Manage notifications” link at the bottom of emails you receive from Fourthwall.

A screenshot of an email notification from Fourthwall, showing a "Manage notifications" link at the bottom of the email
You'll find the "Manage notifications" at the bottom of emails you receive from Fourthwall

Art templates direct upload (knitted products to start)

Designing products where the entire surface is customizable, like our new knitwear, can be difficult in our design tool — especially if you’re trying to achieve something intricate. To simplify things, we’re launching product templates that can be downloaded in the designer, customized in professional tools like Illustrator and Photoshop, and then uploaded directly. This is only available for knitwear, but we plan to support this on all complex products.

Screenshot of the "Print file templates" link underneath the "Upload image" button in the product design experience
You'll find a link to downloading and uploading Print file templates underneath the "Upload image" button on supported products
Screenshot of the Print file template experience now found in the product designer for knitweare
The new experience for downloading and uploading art templates to the designer – available now on all knitwear

A new look and location for our apps

As we launch more and more apps (we have big plans for 2024), we decided it made sense to refresh the look of the apps page to make it easier to browse. We’ve also seen that most people are now using one or two apps, so we’ve moved the location of the tab from being inside the Settings tab to being available on the main navigation.

A screenshot of the Apps tab on a Fourthwall admin dashboard

New beehiiv app

We launched new beehiiv app! Beehiiv is a fast-growing newsletter management platform, and our new app makes it easy for you to sync emails you gather on your Fourthwall site to your beehiiv newsletter.

A screenshot of the new beehiiv app on Fourthwall
The only thing you need to sync your beehiiv to your Fourthwall is your API key and Publication Id

What a month! I couldn’t be more proud of the engineering team for shipping so many great improvements for creators, and I hope you can feel the momentum we’re building. We’re completely focused on building the best possible platform for creators and your communities. See you all in 2024...

Build your brand. On your terms

Learn more about Fourthwall

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