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Sep 21, 2023
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4
min read

Introducing multi-currency! Now, your fans can pay in their local currency

Enhance Your Global Fanbase with Multi-Currency Payment Options
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Table of Contents

We’re excited to announce that multi-currency is coming to Fourthwall! Many of you asked for your fans to see pricing and buy using their local currency, and now they can!

Allowing fans to buy in their local currency increases your conversion rate and improves the shopping experience for your international fans. You’ll make the same profit per order, regardless of what currency is used for purchase.

How does it work?

You can read more in our multi-currency help article, but here’s the summary of how it works:

  1. Your fans will be able to see product pricing on your store in their local currency automatically. If they prefer, they can always toggle between currencies.
  2. Your profit will still be shown in USD.
  3. Exchange rates are automatically calculated to ensure you receive the same profit regardless of currency. Fourthwall takes the currency conversion rate risk.
  4. Any refunds will be issued in the buyer’s original purchase currency

What’s changing?

As part of this release, we’re introducing a few changes:

  • Your fans will be able to see product prices on your shop in up to 10 preferred currencies (vs. USD)
  • We are updating our Terms of Service (TOS) effective today to reflect this new multi-currency feature. You can review the updated TOS here. If you continue using our services, you agree to the updated TOS.
  • On November 1st, 2023, we’ll be adding a 1% fee to the payment processing fee for non-USA credit cards. This change is due to the higher rates our credit card processors charge us for cross-border payments and is the same fee that Shopify, Patreon, etc., charge for cross-border payments. This fee will only take effect on November 1st. Read more in our announcement blog post.

What’s staying the same?

Additionally, a few key things are staying the same:

  • For now, membership payments are only available in USD. We plan to offer multi-currency here in the future
  • Your dashboard will still be presented in USD
  • All payouts will still be in USD

We’re very excited to release multi-currency, making it easier for your fans to support you. If you have any questions or feedback, please do not hesitate to reply or reach out to support@fourthwall.com.

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Frequently asked questions

How much does it cost to use Fourthwall?

There are no monthly fees, no upfront costs, and no contracts to use Fourthwall. You set your prices and choose your own margins. Here is how our pricing and splits work when you sell:

  • Products from our product catalog. All products in our product catalog have a publicly listed flat fee, which gets deducted from the selling price you set. There are no extra percentages/margins. You keep 100% of profits.
  • Products you ship yourself. No fee (0% fee)
  • Digital products. 3% flat fee
  • Subscription memberships. 5% flat fee

Additionally, all US-based credit card transactions have an added 2.9% + $0.30 payment processing fee (same as Shopify). Fees vary for PayPal and other providers. Learn more.

How much money do I make on sales from the Fourthwall catalog?

Product costs are listed directly in our product catalog.

If a t-shirt is listed in our catalog at a $10 cost, we will automatically deduct that amount from your profits whenever you make a sale. You can sell products for any price you want.

For example, if you sell the shirt for $22, you'll make $12 in profit on each unit sold. If you sell it for $50, then you'll make $40 in profit on each unit sold.

Does Fourthwall ship worldwide?

Yes! Fourthwall works with manufacturing & fulfillment partners around the globe in the US, UK, EU, Canada, Mexico, Australia, and Japan.

Shipping rates are dynamically determined by the size of package and destination. We work with most major carriers and pass through the true cost of shipping. That means that you can offer low-cost, fast shipping to your fans. Most items have a delivery window of 5-8 days.

Be sure to browse our product catalog to find products that are fulfilled out of your target regions to provide the fastest & cheapest shipping for your community.

Does Fourthwall handle sales tax?

Fourthwall operates as the "Merchant of Record", which means that we're responsible for handling all sales taxes. This includes nexus registration, collecting sales tax, and remitting this to US states & other countries.

That way you can focus on designing products and promoting your shop, not taxes.

Can I connect a custom domain to Fourthwall?

Yes. You can connect a custom domain or subdomain on Fourthwall. Learn More.

Does Fourthwall offer artwork & design support?

If you need help finding an artist or designer, check out our design community.

This is a vetted network of exceptional designers that can help you make great quality designs for your audience. We also recommend tools like Canva or Kittl.

Does Fourthwall provide customer support for my orders?

Yes. For any product from our product catalog, we'll handle all customer support for you.

From answering general order questions to making address changes, our team is there to ensure that your buyers are treated with the same level of care that you would personally give them. We have a 12-hour or less average reply time, including nights and weekends.

For any items that you source on your own and ship from home, however, you'll need to do customer support.

Can you show me examples of storefronts on Fourthwall?

Yes! Over 200,000 sellers use Fourthwall to power their storefronts. This includes creators, podcasters, artists, musicians, startups, non-profits, and more.

Get inspired and browse all examples sites.

What integrations does Fourthwall have?

Fourthwall supports many free integrations, including:

  • YouTube Product Shelf (Merch Shelf)
  • TikTok Shop
  • Facebook and Instagram Shopping
  • Twitch Product Gifting
  • StreamElements and Streamlabs stream alerts
  • Zapier
  • Klaviyo
  • Mailchimp
  • And many, many more

See all apps & integrations.

Are there any requirements to join Fourthwall?

There are no requirements to join Fourthwall! Sign up now.