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Sep 15, 2022
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7
min read

8 E-Commerce Strategies Creators Can Use to Build Their Brand

Your community loves your content. Here's how to give them more of what they love (without a ton of extra work).
Dive into e-commerce as a content creator with our top 10 strategies

Table of Contents

Being a creator means wearing many hats -- planning and creating content, engaging community members, navigating technical obstacles, managing income streams, and more. Now more than ever, as macroeconomic conditions shift and platforms change their policies, creators want more control over their destiny.

Taking the leap into ecommerce, a fancy word for anything that involves selling a product or service online, can feel a bit intimidating at first, but we've got your back. Selling products online, especially merchandise or apparel, is a great way to make money as a creator. To do this, you’ll need to have a strong marketing strategy in place. Whether it’s content marketing or email marketing, you’ll need some way to increase brand awareness and customer loyalty.

8 E-Commerce Marketing Strategies for Creators

From merch to memberships, here are our top 10 strategies for creators looking to build a marketing plan for their ecommerce businesses:

1. Create a content marketing plan

Social media and email marketing are both goldmines for reaching your supporters and advertising your business. Create a content calendar that lays out what you'll post and when, focusing on marketing channels and platforms where your supporters hang out the most. Use pictures, videos, Instagram stories, and even consider livestreams to connect on a personal level and showcase your products in real-time.

2. Offer giveaways + promo codes

Everyone loves a hype moment. Maintaining momentum is critical in the first few days after a drop, so offer limited-time promo codes to celebrate your launch and incentivize purchases. This can also be a good strategy to help drive new energy around existing items in your shop (drop a “last chance” promo code to let people grab items before they’re removed, for example). Giveaways are another way to get eyes on your products while involving your community in the fun – try inviting followers to RT and comment on your content for a chance to win a free item and use a randomizer to pick the lucky winner. 

3. Showcase your business on social media

  • YouTube Merch Shelf: YouTube’s built-in merch shelf allows you to advertise your products while viewers are enjoying your videos. Making the shopping experience as easy and convenient as possible for your followers is a great way to promote your shop where you produce content and boost sales.
cardi b merch shelf
  • Display Link: Ensuring your links are easily and prominently visible across all surfaces seems like an obvious tip, but it’s often forgotten. Try using a #LinkinBio tool to make it as easy as possible to connect with you across all of your channels. Include your socials, content creation platforms, website, shop, and anywhere else your community can find you. 
  • Facebook/Instagram Shopping: Display your products on your Instagram/Facebook shops on your profile. This is a great way to get eyes on your shop, while also giving your supporters a seamless shopping experience.
  • Google Shopping: Take advantage of Google Shopping to put your products in front of a broader audience. It's another avenue for supporters to easily find what you offer, right from their search results.

4. Regularly re-engage + reward loyal fans

  • Thank you videos: Recognizing those who choose to support your shop is a great way to show your appreciation and keep them coming back. Fourthwall makes it easy to record and share personalized videos with your supporters by displaying a centralized “thank you” queue in our creator mobile app. Whenever someone makes a purchase, they’ll be added to this queue so you can keep track of who’s left to thank. This will make your supporters feel special, which is key to driving loyalty over time. They may even choose to post their video on socials, which means free promo for you!
  • Email re-engagement: Social media can be a highly effective way to promote your launches, but it’s not the only important tool, and it isn’t the most targeted. Once you’ve launched your shop, you can use supporters’ emails to create a mailing list or newsletter where you can give loyal customers an early heads up on new drops, offer special promo codes, and share regular updates on you and your content.
email marketing image

5. Lean into user-generated content and testimonials

Sending samples of your products to fellow creators and loyal supporters is a great way to build hype around your drop, collect early feedback from people you trust, and get some help promoting your store across a wider range of communities. Ask friends to post photos of your samples before your launch as a sneak peek, or after you launch as a way to show love. Once you launch your ecommerce website, request reviews and photo proof from happy supporters. 

6. For streamers: Try different engagement integrations

  • Twitch Gifting: Like gifting subs, but for products from your shop, this feature is the ultimate community love generator and is only available on Fourthwall. Once you’ve linked your Twitch account, your shop will display a “LIVE” badge whenever you’re streaming and automatically add a “Gift this product” modal to all of your product listings. When someone purchases a gift, the Fourthwall gifting bot automatically kicks in to initiate a giveaway in chat, invites your viewers to type !enter for a chance to win, and randomly selects a winner. Winners click a redemption link and use their Twitch login credentials to easily redeem their prize for $0. Pretty neat, right?
  • Stream Alerts: StreamElements and Streamlabs are great tools for creator success. If you’re a streamer, these are necessities for keeping your viewers engaged and celebrating important moments on stream. Once you create your shop, it’s a smart move to start utilizing these integrations to power purchase alerts. These will pop up whenever someone makes a purchase from your store. Not only does this allow you to thank and build relationships with supporters, but it inspires other viewers to make a purchase and feel the love on stream, too.

7. Consider offering memberships 

Building and nurturing your community is essential to long-term success as a content creator. Platforms like Twitch and Youtube offer first-party tools for engaging and rewarding your most loyal supporters, but revenue splits are high and you don’t have much control over the experience. Fourthwall Memberships lets creators offer rewards and exclusive content to community members, all in a centralized home base that’s integrated with your shop and website and is 100% branded to you.

memberships image

8. Create a user-friendly website

In the digital age, your ecommerce website is your storefront, and ease of use can make or break a sale. Focus on a clean design, minimal products, and intuitive navigation to keep your supporters happily clicking 'Add to Cart.' Visible promo codes and discounts can also encourage those on-the-fence visitors to complete their purchase. The more user-friendly your website, the better your sales will be. Platforms like Fourthwall make all of this easy for you, whether or not you have experience building websites. 

How to Create an E-commerce Marketing Strategy in 5 Steps

1. Know your target audience

Understanding your target audience is the cornerstone of any effective marketing strategy. Identify the demographics, preferences, and online behaviors of your supporters to tailor your marketing tactics appropriately.

2. Set goals

Setting measurable and attainable goals is crucial for tracking the success of your marketing initiatives. Whether you aim to increase website traffic by a certain percentage or achieve a specific conversion rate, having clear objectives will guide your efforts. Set clear, measurable goals like "Increase website traffic by 20% in 2 months" or "Achieve a 5% conversion rate by the end of Q4." These goals give you something concrete to aim for and will guide your marketing decisions.

3. Pick your channels

Once you know your audience and goals, select the most effective marketing channels to reach your supporters. Choices might include social media platforms like Instagram for product showcases or Twitter for announcements, as well as email marketing and retargeting for more personal approaches.

4. Create content

Focus on creating content that promotes your business while also being consistent with your other content. Use product highlights or tutorials, customer testimonials, and other engaging content to drive interest and guide supporters towards making a purchase. Keep it aligned with your business goals for maximum impact.

5. Analyze and adjust

After implementing your strategy, it's vital to monitor key performance indicators like conversion rates and sales. You can typically find this in your analytics for any social media or email marketing platform you’re using. Use this data to refine your approach, making necessary adjustments to optimize for better outcomes.

Get Started

Fourthwall provides tools that make it easy to build your brand on your terms, which means you can turn your passion into a sustainable living and keep your focus on your community, all without compromising on quality. Whether you’re a creator, influencer, or business owner, you can join Fourthwall today to jumpstart your ecommerce business.

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Frequently asked questions

How much does it cost to use Fourthwall?

There are no monthly fees, no upfront costs, and no contracts to use Fourthwall. You set your prices and choose your own margins. Here is how our pricing and splits work when you sell:

  • Products from our product catalog. All products in our product catalog have a publicly listed flat fee, which gets deducted from the selling price you set. There are no extra percentages/margins. You keep 100% of profits.
  • Products you ship yourself. No fee (0% fee)
  • Digital products. 3% flat fee
  • Subscription memberships. 5% flat fee

Additionally, all US-based credit card transactions have an added 2.9% + $0.30 payment processing fee (same as Shopify). Fees vary for PayPal and other providers. Learn more.

How much money do I make on sales from the Fourthwall catalog?

Product costs are listed directly in our product catalog.

If a t-shirt is listed in our catalog at a $10 cost, we will automatically deduct that amount from your profits whenever you make a sale. You can sell products for any price you want.

For example, if you sell the shirt for $22, you'll make $12 in profit on each unit sold. If you sell it for $50, then you'll make $40 in profit on each unit sold.

Does Fourthwall ship worldwide?

Yes! Fourthwall works with manufacturing & fulfillment partners around the globe in the US, UK, EU, Canada, Mexico, Australia, and Japan.

Shipping rates are dynamically determined by the size of package and destination. We work with most major carriers and pass through the true cost of shipping. That means that you can offer low-cost, fast shipping to your fans. Most items have a delivery window of 5-8 days.

Be sure to browse our product catalog to find products that are fulfilled out of your target regions to provide the fastest & cheapest shipping for your community.

Does Fourthwall handle sales tax?

Fourthwall operates as the "Merchant of Record", which means that we're responsible for handling all sales taxes. This includes nexus registration, collecting sales tax, and remitting this to US states & other countries.

That way you can focus on designing products and promoting your shop, not taxes.

Can I connect a custom domain to Fourthwall?

Yes. You can connect a custom domain or subdomain on Fourthwall. Learn More.

Does Fourthwall offer artwork & design support?

If you need help finding an artist or designer, check out our design community.

This is a vetted network of exceptional designers that can help you make great quality designs for your audience. We also recommend tools like Canva or Kittl.

Does Fourthwall provide customer support for my orders?

Yes. For any product from our product catalog, we'll handle all customer support for you.

From answering general order questions to making address changes, our team is there to ensure that your buyers are treated with the same level of care that you would personally give them. We have a 12-hour or less average reply time, including nights and weekends.

For any items that you source on your own and ship from home, however, you'll need to do customer support.

Can you show me examples of storefronts on Fourthwall?

Yes! Over 200,000 sellers use Fourthwall to power their storefronts. This includes creators, podcasters, artists, musicians, startups, non-profits, and more.

Get inspired and browse all examples sites.

What integrations does Fourthwall have?

Fourthwall supports many free integrations, including:

  • YouTube Product Shelf (Merch Shelf)
  • TikTok Shop
  • Facebook and Instagram Shopping
  • Twitch Product Gifting
  • StreamElements and Streamlabs stream alerts
  • Zapier
  • Klaviyo
  • Mailchimp
  • And many, many more

See all apps & integrations.

Are there any requirements to join Fourthwall?

There are no requirements to join Fourthwall! Sign up now.