We are thrilled to announce that we now support Direct Messages within our Memberships feature! This exciting new feature revolutionizes how you connect with your members, offering a personal touch that's both engaging and rewarding. Along with this, you can now accept optional or required tips from members when they message you. Here's everything you need to know about Direct Messages and how they can elevate your interactions with your community:

How do direct messages (DMs) work on Fourthwall?

Direct Messages allow you to send private messages to your members and vice-versa. You’ll also be able to send mass messages to all members or members of specific tiers. We recommend sending messages to supporters when:

• Welcoming a new member
• Announcing a livestream
• Connecting with your biggest supporters

Are Direct Messages the same as Paid DMs?

They can be. Enabling Direct Messages through Fourthwall Memberships gives you the option to either:

1. Send and receive messages from all members
2. Require a minimum tip for messages from members

Every community is different, and every creator will have different uses for their direct messages. You have the ability to choose what works best for you and your supporters. 

Why should I enable Direct Messages?

Here are the benefits:

• 🤝 Connect with fans through messages: Engage with your most loyal fans and keep them informed about your content or updates.
• 💰 Earn more with message tips: Set your own pay-per-message (paid DM) prices and earn tips on your members-only posts. Get paid to chat with your top supporters.
• 🎉 Send notifications to your community: Send direct messages to some or all of your active subscribers to keep them informed about your life and your latest content.
• ✅ Offer exclusive membership perks: Earn a recurring revenue by accepting monthly or yearly subscriptions for exclusive content. Make your membership tiers more appealing by offering Direct Messaging as a special feature.

How much can I make from Paid DMs?

On Fourthwall, you keep 95% of all revenue from paid DMs (after credit-card processing fees). Unlike other platforms that take 20%, Fourthwall helps you make more by giving you a higher take.

How to Enable Messages on Your Site

Activating Direct Messages is a breeze:

1. Navigate to Memberships → Settings → Messages.
2. Check the “Enable messages” checkbox.
3. That's it! You're ready to start messaging.

Activating Paid DMs:

1. Once you’ve followed the steps above, the option to allow tips will automatically be enabled.
2. To require tips for messages, select ‘Set minimum tip requirement for members to send a message’ and enter your minimum tip amount.

For a more in-depth walkthrough, head to our help center article.

How to introduce this feature to your supporters

This is a feature that will likely get your supporters super excited. So, once you’ve enabled DMs on your site, we suggest sending a mass message to let everyone know. You’ll have the option to send a message to all current and former members letting them know that they can now DM you.

Start sending DMs now

Direct Messages will give you another powerful way to interact with your members and also open new pathways for growth and engagement for you as a creator. Check out Direct Messages today and see how much your community loves it.

If you’re not already using Fourthwall to power your Memberships, now’s a great time to join Fourthwall and enable memberships.